Gaming should be fun, not stressful. must play believes every member deserves to play in a way that's enjoyable and in control. This page covers all our responsible gaming features and the support available to you.
Must play's Responsible Gaming Policy
Online gaming and betting can be a great source of entertainment — as long as it stays within limits. But once control is lost, it can lead to stress, financial harm, and family problems. Must Play understands this deeply.
That's why must play gives every member access to responsible gaming tools — from setting your own play limits to temporarily or permanently closing your account whenever you need to. These features are always available to you.
For millions of gamers in Bangladesh, must play is more than just a platform — it's a responsible community where every member's mental and financial wellbeing is the top priority.
Responsible gaming isn't about losing — it's about holding on to the fun while keeping yourself protected.
Tools available to keep your gaming experience in check
On must play, you can set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately — and any increase requires a 7-day waiting period.
Set a cap on how much you can wager per game or overall. This keeps you from betting more than you should in the heat of the moment and helps you stay within your budget.
Set a limit on how long you play in a single session on must play. Once the time is up, you'll receive an automatic alert and can be logged out if you choose.
If you feel you need a break, must play lets you request a temporary pause (1 day to 6 months) or permanent self-exclusion. During any break, login is completely disabled.
At regular intervals, must play will remind you how long you've been playing and how much you've won or lost. This helps you stay informed and make better decisions.
The must play responsible gaming team is active 24/7. If you have any concerns about your gaming habits, reach out to support — your privacy is fully protected.
Read through the questions below. If you answer "yes" to 3 or more, it may be worth using must play's responsible gaming support.
Do you find yourself betting more to try to win back money you've lost?
Have you ever used money meant for essential expenses to fund your gaming?
Do you hide your gaming from family or friends?
Have you tried cutting back on your play time or spend but found you can't?
Do you feel restless or irritable when you're unable to play?
Is gaming affecting your work, studies, or relationships?
This is not a medical diagnosis — it's purely for awareness. Contact must play support for professional assistance.
Setting a limit on must play takes just a few minutes
Log in to your must play account.
Click the profile icon in the top right corner.
Click on the "Responsible Gaming" option.
Set and save your deposit, session, or wagering limits.
| Limit Type | Decrease | Increase | Cancel |
|---|---|---|---|
| Deposit Limit (Daily) | Instant | After 7 Days | After 7 Days |
| Deposit Limit (Weekly/Monthly) | Instant | After 7 Days | After 7 Days |
| Session Time Limit | Instant | After 24 hours | After 24 hours |
| Bet Limit | Instant | After 7 Days | After 7 Days |
| Self-Exclusion (Temporary) | Instant | Auto-release when period ends | |
| Self-Exclusion (Permanent) | Instant | Cannot be changed for 5 years | |
Limit decreases always take effect immediately — this is a core principle of must play's player protection design.
Responsible gaming means treating gaming or betting as a limited form of entertainment — and making sure it doesn't come at the cost of other areas of your life. Must Play believes every member should honestly assess their own situation before choosing to play.
Online gaming is growing fast in Bangladesh. Easy access and mobile payments mean more people are playing from home. Along with the convenience comes risk — particularly for those under financial pressure or prone to forming habits. must play takes this seriously and addresses it head-on.
The key principles of responsible gaming are:
Gaming addiction develops gradually, and people often don't recognize it in themselves. Must Play wants you to stay aware. Watch out for these warning signs:
If you recognize any of these signs in yourself, reach out to the must play support team right away. We're here to help, not to judge.
Addiction is a health issue, not a weakness. Reaching out for help takes courage.
Before playing on must play, decide on a clear budget — an amount you can afford to lose without it affecting your daily life. Here are some simple ways to set a gaming budget:
Remember — must play is an entertainment platform, and spending a reasonable amount on entertainment is perfectly normal. No one can guarantee winnings.
Family and friends are often the first to notice when someone is developing a gaming problem. Must Play believes that family support plays the biggest role in recovery.
If you believe someone close to you is spending excessive time and money on must play or any other platform:
The must play responsible gaming team is always here for you. Your privacy is fully protected.
Visit Help CenterFrequently Asked Questions